Idle Support

Idle is made by one person. Here are answers to common questions, and an email if you need a hand.

Common questions

How do I start a session?

On the Home tab, tap Activate, then Begin. Put your phone face-down and sit. A stopwatch counts up. When you have reached the day’s minimum, tap End Session.

Why didn’t my session count?

Idle works on the honor system. If you leave the app or switch to another app during a session, it does not count toward your streak. This is by design. The whole idea is to put the phone down, so keep Idle in the foreground (or just set the phone face-down) until you end the session.

What is Idle Pro, and is it a subscription?

Idle Pro is a single one-time purchase, not a subscription. It unlocks the reflection journal, custom session lengths, streak freezes, the full content library, and advanced stats. There is a free trial first, and after that you pay once and keep it forever.

I bought Pro but it isn’t showing. How do I restore it?

Open the paywall (or Settings) and tap Restore purchase. Make sure you are signed in to the same Apple ID you used to buy. If it still doesn’t appear, email me and I’ll help.

The daily reminder isn’t arriving.

Open iOS Settings → Notifications → Idle and turn on Allow Notifications. If you declined the permission when you first launched the app, this is the only place to re-enable it.

Where is my data stored?

Entirely on your device. Idle has no accounts and no servers and never sends your data anywhere. See the privacy policy for full details.

I have a feature request, a bug report, or a kind word.

Please email. I read every message and reply to most within a few days.

Get in touch

Email is the fastest way to reach me.